General terms & conditions

1. Selection

Search accommodation through the main search menu on our homepage. When you find the suitable accommodation, click on the “arrival day” and “departure day” date. At that moment, you have at disposal “BOOK NOW” option.

If your wanted accommodation is free in your requested period, which you will be able to see in the calendar, you can go ahead with option “BOOK NOW” when you will have the Book form at disposal. Enter your personal details as well as the details of the other travelers in the reservation form. In this case, you can proceed to the selection of the payment method (Card or Bank transfer).

If you would like to pay via card, you are free to fill up the card form. The Agency receive the information about the deposit payment instantly and the Agency has the right to accept or decline the deposit payment in time within 24h in working days. As soon as your deposit payment is accepted, the Agency will send you email with the document – the confirmation of your reservation.

If you would like to pay via Bank Transfer the Agency will send you via email the offer with all the details of your reservation and the details of account for making the bank transfer.

If you would like to book a chosen accommodation or you need any kind of assistance or you have any questions, the inquiries and accommodation reservations can be made via e-mail, in writing through the option “ In need of assistance?”. Our team will reply to you shortly with the offer for you; offer, suggestions and information you need.

2. Price quotation

On presentation of your chosen accommodation in the reservation form enter the main reservation details (arrival day and departure day) and then, in the reservation form, you will see the price quotation for the given period and number of persons. To continue the reservation process, click on the “BOOK NOW”. If your chosen accommodation has active special offer, it will be state in price quotation.

3. Payment

In order to confirm your reservation select a payment method and enter all necessary details.

After we receive the paid deposit, we will send you the confirmation for your booking - reservation and notice of receipt of the paid deposit, as well as the information about booked accommodation.

After we receive the total amount, we will send you a voucher as confirmation of the total amount you paid for the accommodation.

In need of assistance?
Please enter your first name
Please enter your surname
Please enter valid email
Please enter your message